Your own IP PBX
Connect your PBX over SIP. We work with Asterisk, FreePBX, 3CX and Yeastar; compatibility of the specific model and version is checked before connection.
→EURASIAN TELECOM / LOCAL NUMBERS
City area code+7 7172
Astana local number +7 7172 for business
A contact number with the Astana area code for customer enquiries and branch operations. Choose call handling on your IP PBX, in ETEL Cloud PBX or in Bitrix24.
Availability of a specific number is confirmed on request only. Choosing a city does not reserve a number.
Astana enquiries in your company’s shared system
Use a local number with the +7 7172 area code as a contact for customer enquiries in Astana. ETEL Cloud PBX can bring together branch numbers and employees from different Kazakhstan cities, with groups, queues and call schedules.
If your team uses Bitrix24, several EURASIAN TELECOM numbers from different cities can connect to one portal. Call handling is configured in the portal itself; Cloud PBX is optional.
Choose where your team will answer calls
Cloud PBX
Internal extensions, employee groups, queues, voice menus and call recording in ETEL Cloud PBX. Initial configuration is included in connection.
→Bitrix24 telephony
Connect directly in the portal’s Telephony section without a SIP connector. ETEL Cloud PBX is not required. Specialist configuration is charged separately.
→The area code identifies your company number. Handle calls on your own IP PBX, in ETEL Cloud PBX or directly in Bitrix24.
What we agree for your number
- Specific number
- Availability is checked on request. Number resources in a city do not mean that any chosen number is available.
- Inbound and outbound calls
- Your allocated local number is displayed on outbound calls. Simultaneous call capacity is agreed individually.
- Existing EURASIAN TELECOM number
- An existing EURASIAN TELECOM local number can also be used with Cloud PBX or Bitrix24.
- Call forwarding
- Calls can be forwarded to a mobile or another number. The workflow and terms are agreed before launch.
ETEL VOICE / CONNECTION
From choosing a city to tested communications
We confirm the number and terms first, then agree the technical setup with your specialist.
01Number enquiry and check
02Connection and configuration
03Joint call testing
Connection timing, work scope and commercial terms are agreed individually. Publishing an area code is not an offer of a specific available number.
How to connect01 02 03
Prepare the information for connection
Describe your needs
Tell us whether you need a new number or use an existing EURASIAN TELECOM number, how many employees answer calls and how missed enquiries are handled.
Choose your setup
For your IP PBX, provide its model and version; for Bitrix24, the portal version and configuration. We agree capacity, workflows and required work.
Test before launch
Together we test inbound and outbound calls, local caller ID and forwarding. CRM setups also include testing of configured workflows.
EURASIAN TELECOM / LOCAL NUMBERS
Agree the terms before connection
Your number and configuration are selected for your business needs.
- Specific number availability is confirmed on request only.
- Documents, pricing and timing are clarified when agreeing connection.
- Fault support for telephony and ETEL Cloud PBX is included in service and available 24/7.
EURASIAN TELECOM / SUPPORT
Technical support 24/7
Contact EURASIAN TELECOM about telephony via WhatsApp or email.
FAQ / LOCAL NUMBERS
Connecting a local number
Answers before choosing your number and call setup.
What does +7 7172 mean?
It is the Astana area code. EURASIAN TELECOM has number resources in the city; availability of a specific number is confirmed separately on request.
Can an Astana number work with numbers from other cities?
Yes. ETEL Cloud PBX can combine branch numbers and employees. Several EURASIAN TELECOM numbers from different cities can also work in one Bitrix24 portal.
Does EURASIAN TELECOM have an Astana office?
This page describes number resources, not an office address. Current contacts and the company’s published Almaty address are on the Contacts page.
When can my Astana number go live?
Timing depends on the agreed number, setup and configuration. It is determined individually before connection; we test calls together before launch.
Can we keep our existing number?
Yes, an existing EURASIAN TELECOM local number can be used. Keeping another operator’s number needs separate assessment; automatic transfer is not promised. Specific new number availability is confirmed on request.
What is included in number setup and support?
The scope depends on the setup. We configure your own PBX connection jointly with your technical specialist. Initial Cloud PBX setup is included in connection; Bitrix24 configuration is charged separately. Telephony fault support is included and available 24/7.
Need a number in another city?
Almaty local number +7 727 for business →All 19 cities →Contact
EURASIAN TELECOM / LOCAL NUMBERS
Discuss a local number for your company
Describe your needs in the form. The city and area code will already be included in your enquiry.