ETEL VOICE

Business telephony in Kazakhstan

Local numbers in 19 cities, connectivity for your IP PBX, inbound and outbound calls. EURASIAN TELECOM helps configure your connection and provides round-the-clock support.

Choose a city →
BUSINESS TELEPHONY / ETEL VOICE

Keep your existing PBX. Connect the calling services you need.

Local numbers

Number resources in 19 Kazakhstan cities. You can use an existing EURASIAN TELECOM local number. Availability of a new number is checked on request.

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Connect your IP PBX

Customer connections include Asterisk, FreePBX, 3CX and Yeastar. We check compatibility of the specific model and version before connection.

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Inbound and outbound calls

Receive enquiries and call customers through your company’s IP PBX. Your allocated local number is displayed on outbound calls.

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ETEL MULTI-CITY / VOICE

Your city. Your local number.

Choose one of 19 cities in Kazakhstan to view its area code and prepare an enquiry.

The geography shows number resources from the supplied register.

Almaty · +7 727AlmatyAstana · +7 7172AstanaShymkent · +7 7252ShymkentKaraganda · +7 7212KaragandaAktobe · +7 7132AktobeAtyrau · +7 7122AtyrauAktau · +7 7292AktauPavlodar · +7 7182PavlodarKostanay · +7 7142KostanayPetropavl · +7 7152PetropavlOskemen · +7 7232OskemenSemey · +7 7222SemeyTaraz · +7 7262TarazKyzylorda · +7 7242KyzylordaOral · +7 7112OralKokshetau · +7 7162KokshetauTaldykorgan · +7 7282TaldykorganTurkistan · +7 72533TurkistanRudny · +7 71431Rudny

On small screens, scroll the map horizontally ↔

Map markers are approximate. Use the list to select any of the 19 cities.

SIP / BUSINESS TELEPHONY

Connect your company’s IP PBX

We help your technical specialist configure the SIP connection. The model, version and connection setup are checked before launch.

Existing customer connections include

01Your team / IP PBX
02SIP connection
03ETEL Voice

We work with customer IP PBXs running Asterisk, FreePBX, 3CX and Yeastar. Share your system’s model and version, required cities and number of simultaneous calls. Both SIP registration with a username and password and IP-based authentication are supported.

TECHNICAL CAPABILITIES

Connection parameters

We agree the configuration with your company’s technical specialist. Compatibility depends on the specific IP PBX model and version.

Authentication
SIP registration with a username and password, or authentication by the client’s IP address.
Codecs and keypad tones
G.711 and G.729. RFC 2833/4733 and SIP INFO are supported for transmitting keypad tones (DTMF).
Simultaneous calls
Capacity is agreed individually to meet your company’s requirements.
Encryption
TLS for SIP signalling and SRTP for voice. Configured by agreement, subject to the capabilities of the client’s IP PBX.
If your IP PBX is unavailable
Inbound calls can be forwarded to a mobile or another number after configuration.
Outbound restrictions
Call destinations can be restricted on request, including blocking international calls.
ETEL VOICE

Outbound calls for business

Call customers from your allocated local number. Recipients see your company’s number.

  • Inbound and outbound calls through your company’s IP PBX.
  • The number of simultaneous calls is agreed individually.
  • Outbound destinations can be restricted at your request.
CONNECTION

Configure and test your connection together

01

Share your requirements

Provide cities, existing numbers, the IP PBX model and version, call destinations and the required number of simultaneous calls.

02

Agree and configure

We check compatibility and number availability, then agree the configuration, terms and timeline. Our specialists help your technical specialist configure the connection.

03

Test before launch

Together, we test inbound and outbound calls, local caller ID and call forwarding.

SERVICE SUPPORT

Technical support 24/7

Telephony technical support is included in the service. Contact us around the clock, every day, via WhatsApp and email.

FAQ / ETEL VOICE

Before you connect

Compatibility, numbers, configuration and support.

Can you connect our own IP PBX?

Yes, through ETEL Voice. Existing customer connections include Asterisk, FreePBX, 3CX and Yeastar. We check the specific model, version, setup and capacity with your technical specialist before connection. ETEL Cloud PBX is not required for this setup.

Can we keep our existing number?

Yes, an existing EURASIAN TELECOM local number can be used. Keeping another operator’s number needs separate assessment; automatic transfer is not promised. Specific new number availability is confirmed on request.

How many simultaneous calls are available?

Connection capacity is agreed individually. Tell us how many simultaneous calls your team needs.

What number is displayed on outbound calls?

Your allocated local number is displayed. We test caller ID together before launch.

What happens if our IP PBX is unavailable?

Inbound calls can be forwarded to a mobile or another number. We agree and configure the destination and scenario.

Is encryption supported?

Yes, TLS and SRTP are supported. Encryption is configured by agreement, subject to the capabilities of the client’s IP PBX.

Who configures the connection, and how long does it take?

Configuration is a joint effort: EURASIAN TELECOM specialists help the client’s technical specialist. The timeline is agreed individually.

How does technical support work?

Telephony technical support is included in the service and available 24/7. Contact WhatsApp +7 707 326 99 90 or cs@etel.kz.

Can we choose a specific local number?

Choose a city and include number preferences in your enquiry. Number resources in the register do not mean that every number is available. Specific availability is checked on request.

ETEL VOICE

Connect telephony for your company’s needs

Share your city, IP PBX and required capacity. We will check compatibility and agree the terms.

Specific numbers, IP PBX compatibility, capacity, terms and connection timeline are agreed on request.
Connection enquiry

Prepare an enquiry

Enter your name and phone in the form that opens. Enter your details once. The form is in Russian.

ETEL Voice · Business telephony · Almaty · +7 727

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Client portal

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